Return Policy
Return Policy
We love our customers and want you to enjoy shopping with Viunix stress-free – no getting stuck with something you don’t like! We know online shopping can be tricky, so we’re here to provide top-notch service to keep you coming back with a smile.
Got questions? Just reach out to us at info@viunix.shop – we’ve got your back!
Return Conditions
Viunix accepts returns or exchanges for items purchased through our website within 30 days of purchase – no reason needed. Here’s what we ask:
- The item has no visible damage.
- The original packaging is complete and intact.
- Any damage could affect the warranty.
To process your return, we’ll need proof of purchase (like the order confirmation email) with your order number.
How It Works: Returns or Exchanges
Just drop us a message at info@viunix.shop with your order number and the reason for the return or exchange. Our team will handle your request and check everything based on the conditions listed here.